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Take your job seriously, but don't take their complaints personally. if you take it personally you'll get upset and lose your edge. if you take it too personally, you'll lose your edge and your job. if you take it seriously -- it's you with them. if you take it personally, it's you against them. what steps can you take to ensure keeping your cool?
-Jeffrey Gitomer
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Take Your Job Seriously, But Don't Take

Jeffrey Gitomer
Take your job seriously, but don't take their complaints personally. if you take it personally you'll get upset and lose your edge. if you take it too personally, you'll lose your edge and your job. if you take it seriously -- it's you with them. if you take it personally, it's you against them. what steps can you take to ensure keeping your cool?
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Jobs Upset Steps

More From Jeffrey Gitomer

Cool is spent. cool is empty. cool is ex post facto. when advertisers and pundits hoard a word, you know it's time to retire from it. to move on. i want to suggest, therefore, that we begin to avoid cool now. cool is a trick to get you to buy garments made by sweatshop laborers in third world countries. cool is the triumph of the will. cool enables you to step over bodies. cool enables you to look the other way. cool makes you functional, eager for routine distraction, passive, doped, stupid.
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I don't get upset over things i can control, because if i can control them there's no sense in getting upset. and i don't get upset over things i can't control, because if i can't control them there's no sense in getting upset.
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The toughest part is that when your kid's upset, you're upset. you're rocked until they're not upset. even when they're not upset, you're like, "i hope that doesn't happen, down the line." you're always nervous because you want your kid to be happy.
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Don't get upset with your imperfections. it's a great mistake because it leads nowhere - to get angry because you are angry, upset at being upset, depressed at being depressed, disappointed because you are disappointed. so don't fool yourself. simply surrender to the power of god's love, which is always greater than our weakness.
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Awkwardness gives me great comfort. i've never been cool, but i've felt cool. i've been in the cool place, but i wasn't really cool - i was trying to pass for hip or cool. it's the awkwardness that's nice.
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Utopia lies at the horizon. when i draw nearer by two steps, it retreats two steps. if i proceed ten steps forward, it swiftly slips ten steps ahead. no matter how far i go, i can never reach it. what, then, is the purpose of utopia? it is to cause us to advance.
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